Dispatch & Shipping

DISPATCH & SHIPPING POLICY

DISPATCH POLICY

While we are constantly striving to have your items to you as soon as possible we are currently maintaining a 2 - 3 week lead time, this means the order will be produced and dispatched for delivery within the lead time stated above.
In all cases we will aim to complete this as soon as possible but we hold quality as one of our deepest values and as we all know quality is something that just can’t be rushed.

SHIPPING POLICY

UK Mainland

We use Royal Mail as our delivery provider of choice and use a minimum service of signed for, this is non-negotiable as this protects all parties in the delivery and receipt of the orders.
We offer the use of both 2nd Class and 1st Class signed for deliveries as our standard options of delivery. We do also offer the option of special delivery if you just can’t wait for your latest Lana Nicole creations.

International

We also use Royal Mail as our delivery provider from the U.K. the mainland delivery agent in the respective country will differ depending on country. The minimum service we will use is tracked and signed for.
All delivery quotes within the website are based on the total weight of the order, this is to ensure that the price paid is a close to cost as possible. For a closer look at delivery charges please follow the this link Royal Mail